Returns / Exchange Policy

If my items are damaged, defective or incorrect:

If you have received a damaged, defective, or incorrect item please email and include

  1. Your order number
  2. Name on the order
  3. Email the order was made with  
  4. Your request and most importantly
  5. A photograph demonstrating the quality of the print or the damaged area of the item.

The most optimal pictures are on a flat surface, with the tag and error clearly displayed. We will use this information to help you with your order, and eliminate errors in future printing. Our amazing Customer Service Team will be happy to assist you.


Cancel Order Policy

Unfortunately since all of our orders are custom and made-to-order, we cannot accept cancellations if the order is already in production.

Most orders go into production 20 hours after purchasing. If you would like to check if it’s possible to cancel your order, please email and include:

  1. Your order number
  2. Name on the order
  3. Email the order was made with, and
  4. Your request.

Once your return is authorized and product is received, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

We have the right to cancel orders that abuse our terms & conditions. We will refund those orders suspected of fraud.  Plead read our terms & conditions carefully.
Please read shipping policy carefully as it states 30-90 Business days not including holidays & weekends. We produce items within the stated Business days. Therefore, we have the right to initiate a case if we receive a chargeback within the time frame.